Privacy Policy
Last updated: July 31, 2026
Black Chariot Homes ("Black Chariot Homes," "we," "us," or "our") respects your privacy. This Privacy Policy explains how we collect, use, disclose, and protect information about you when you visit our website, submit a form, or otherwise interact with us, including by phone, text message (SMS), or email.
SMS Consent — No Sharing for Third-Party Marketing. No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. Text messaging originator opt-in data and consent will not be shared with any third parties, except as necessary to provide the SMS messaging service itself (e.g., our SMS platform/carrier providers) or as required by law.
1. Information We Collect
We collect information you voluntarily provide to us, including:
- Contact information such as your name, phone number, email address, and mailing/property address
- Property details you share with us (condition, situation, timeline, etc.)
- Communications you send us by form, phone, text message, or email
- Technical information such as IP address, browser type, and pages visited, collected automatically via standard web analytics
2. How We Use Your Information
We use the information we collect to:
- Evaluate your property and prepare a cash offer
- Contact you by phone, text message, or email regarding your inquiry or our services
- Provide customer support and respond to your requests
- Improve our website and services
- Comply with legal obligations
3. SMS / Text Messaging Program
If you provide your mobile phone number through the Black Chariot Homes chat widget on our website and opt in to receive texts, you agree to receive text messages from Black Chariot Homes related to your inquiry, property offers, and (where you've consented) marketing communications. These messages may be sent using automated technology. The chat widget is the sole way to opt in to our text messaging program — we do not collect SMS opt-in consent through any other form on this website.
- Consent is not required as a condition of purchasing or using any service.
- Message frequency varies based on your interactions with us.
- Message and data rates may apply based on your mobile carrier plan.
- Reply STOP at any time to opt out of text messages. You may receive one final confirmation message.
- Reply HELP for assistance, or contact us directly at (832) 930-6308 or blackhariothomes@gmail.com.
- Supported carriers are not liable for delayed or undelivered messages.
- No mobile opt-in data or consent is sold or shared with third parties for their own marketing purposes.
For full program terms, see our SMS Terms.
4. How We Share Information
We do not sell your personal information. We may share information with:
- Service providers who help us operate our business (e.g., CRM/SMS platform providers, title/escrow companies, IT providers), bound by confidentiality obligations
- Professional advisors (attorneys, accountants) as needed
- Government authorities when required by law, subpoena, or legal process
- A successor entity in the event of a merger, acquisition, or sale of assets
5. Your Choices
- Text messages: Reply STOP to any message to opt out, or contact us directly.
- Email: Use the unsubscribe link in any marketing email, or contact us directly.
- Phone calls: Ask to be placed on our internal do-not-call list at any time.
- Access/Deletion: You may request access to, correction of, or deletion of your personal information by contacting us using the details below.
6. Data Security
We use reasonable administrative, technical, and physical safeguards designed to protect your information. However, no method of transmission or storage is 100% secure, and we cannot guarantee absolute security.
7. Children's Privacy
Our website and services are not directed to individuals under 18. We do not knowingly collect personal information from children.
8. Changes to This Policy
We may update this Privacy Policy from time to time. The "Last updated" date above reflects the most recent revision. Continued use of our website or services after changes take effect constitutes acceptance of the updated policy.
9. Contact Us
Black Chariot Homes
Houston, TX
Phone: (832) 930-6308
Email: blackhariothomes@gmail.com
